4 Best Fixes for Emails Not Updating in Outlook

Why my emails are not showing in Outlook after update? Check your internet connection. Delete Outlook cache on the browser and phone. Create mailbox space.

Why My Emails Are Not Showing in Outlook After the Update?

 Are you, too, wondering why my emails are not showing in Outlook after update? This problem is usually a result of bad internet connectivity. Users often find that although notifications for new emails pop up, they cannot actually find them on Outlook. Those using the email client on their iPhone and Android phones also face similar problems. Fortunately, there are some effective techniques to get rid of this error. Keep reading to learn more about them.

 

Troubleshoot Outlook Emails Not Showing After Update

It is imperative to first check whether you have a good internet connection. If not, then take steps to fix it. If, even after establishing a good connection, you cannot see the emails, use the techniques below.

1. Delete Outlook cache

Too many cache files in Outlook will not let slow down the process of email getting updated timely. To clear the cache on your web browser, use these steps: 

• In Outlook, find the cache location.

• Input %localappdata%\Microsoft\Outlook and press Enter.

• You will come to the RoamCache folder, where you can see the files.

• Choose all files present here, right-tap, and hit ‘Delete.’

• After that, tap ‘File’ in Outlook. 

• Click ‘Options’ and go to ‘Mail.’

• Tap ‘Empty Auto-Complete List’ below the ‘Send Messages’ option.

• Now, tap ‘OK.’

 

If you find your Outlook inbox not updating on Android, delete the cache through these steps. 

• On your Android, open ‘App info.’

• Now, click ‘Storage and cache.’

• Click ‘Clear cache.’

• Now, exit App info and open Outlook again.

 

2. Make more space in your mailbox.

Outlook inbox won't update if there’s no space to accommodate new emails. So, if you are still wondering why my emails are not showing in Outlook after an update, create more space in your mailbox. 

• Click ‘File’ in Outlook and choose ‘Info.’

• Now, tap ‘Cleanup Tools’ followed by ‘Mailbox cleanup.’

• You will find different options for cleanup. 

• After choosing one according to your needs, head to Outlook and tap ‘Send/Receive.’ See if you get new emails.

 

3. Turn off the focused inbox in the Outlook app.

Are you complaining about your Outlook inbox not updating on your iPhone? Check whether you have enabled a focused inbox. It can shift some of your emails to another inbox. 

• In Outlook, touch your profile picture. 

• Now, touch the gear-shaped icon at the left portion.

• Slide off the switch beside Focused Inbox below the ‘Email’ tab. 

 

4. Create another Outlook profile.

Another reason that may lead to Outlook emails not updating is a corrupt Outlook profile. So, make another profile and add your account to it.

• From Control Panel, choose ‘Category.’

• Head to ‘User Accounts’ and choose the ‘Mail’ option.

• After that, touch ‘Show profile’ followed by ‘Add.’

• Input the profile name and hit ‘OK.’

• Now add your email account by adhering to the onscreen guidelines. 

 

Summing up 

Use the techniques whenever you find your emails not updating on Outlook. Pick a method according to what you think is the cause behind the issue. Don’t forget to check your internet connectivity, as a poor connection is one of the major causes of this problem. Contact an email help service if the problem persists even after implementing the troubleshooting procedures above.